App / Sports
These terms govern how your 188coins account works, what we expect from you, and what you can expect from us. Access to the platform and all activity on it — including deposits via Maya or PESONet, browsing the lobby, and placing bets — is subject to these conditions, and availability depends on local law and eligible regions.
By creating and using a 188coins account, you confirm that you have read, understood, and accepted the terms set out on this page. These terms form the full agreement between you and 188coins for use of the platform. We may update these terms when our operations, payment integrations, or regional obligations change. When we do, the revised version takes effect from the date it is published here. Continuing to use your account after a revision means you accept the updated terms. Payment activity — including deposits and withdrawals processed through Maya or PESONet — is subject to both these terms and the separate conditions applied by those payment providers. We are not responsible for delays or rejections that originate on the payment provider's side. Transaction records linked to your account are visible in your account dashboard after login; we do not send unsolicited confirmation outside of the channel you used to initiate the transaction. Your account is personal. Sharing login credentials, allowing a third party to operate your account, or opening duplicate accounts are all breaches of these terms and may result in account suspension pending review. If you believe your account has been accessed without your knowledge, contact our support channel directly.
These terms apply specifically to your 188coins account and the activities you conduct through it. Not every service you encounter falls under the same policy, so knowing the boundaries helps you raise questions in the right place.
Login, account creation, session management and account suspension decisions are all governed by these terms. If access is restricted, the reason and any review path are communicated through the support channel linked to your registered contact.
Deposits and withdrawals processed via Maya or PESONet are subject to these terms for the 188coins side of the transaction. The payment provider's own conditions apply independently once funds leave or enter their network.
Game titles available in the lobby — including content from Microgaming, Habanero, CQ9 and PlayStar — are displayed under licence from those studios. The terms covering game results and mechanics are set by the studios, not solely by 188coins.
Links to external sites, payment portals, or provider pages are outside the scope of these terms. We do not control third-party content and are not responsible for it. Review the relevant provider's own policy before proceeding.
You have several concrete actions available under these terms that we are prepared to act on. First, you can request a summary of the account activity linked to your registered profile — transaction history, login records and any support tickets raised are accessible from your account dashboard after login. Second, if your account details are incorrect — including your registered name, contact number or linked e-wallet — you can raise a correction request through support; we will verify ownership before making changes. Third, if you want to close your account, submit the request through the support channel; closure is processed after identity is confirmed and any pending transactions are resolved. Finally, if any section of these terms is unclear or you believe a decision affecting your account was applied incorrectly, you can raise a formal query. We review each submission and respond through the contact method on file. No action under this policy requires you to contact a third party first — start with our support team.
Transaction history and login activity are shown in your account dashboard. No request is needed to view these — log in and navigate to the account section to see the current state.
If your registered name, phone number or linked Maya or PESONet account is wrong, contact support with your account reference. We verify ownership before updating any detail.
If a term is unclear or a decision on your account seems inconsistent with what is written here, submit your query through the support channel. We respond to each one individually.
Account closure requests are handled through support. Pending transactions must be resolved first. Once confirmed, we process the closure and notify you through your registered contact.
If something in these terms raises a question specific to your account, our support team handles policy queries directly. You do not need to navigate a separate legal portal — the same support channels you use for account help apply here too. Have your account reference ready when you reach out.
The live chat option is accessible from within your account once logged in. Use it for urgent queries about account access, transaction disputes or to flag a suspected unauthorised login.
For policy queries that require a written record — such as a formal correction request or a complaint about a terms decision — email support gives you a documented thread to refer back to.
The current state of your account — active terms version, transaction records, linked payment methods including Maya and PESONet — is visible in your dashboard after login. Check there first before raising a ticket.
Account security and data handling are not separate from these terms — they are part of how we operate under them. Here is what we do and where you can verify each practice.
We retain account records — including transaction history involving Maya and PESONet — for as long as your account is active and for a period after closure as required by applicable obligations. The retention period is noted in the full privacy policy linked from your account dashboard.
We use cookies to maintain your session state so that returning to the lobby picks up where you left off. You can review and adjust cookie preferences from the settings panel on the site. Disabling certain cookies may affect session continuity on mobile.
Your account login is protected by credentials only you hold. We do not share access credentials with third parties. If you suspect unauthorised access, use the support channel immediately — do not wait for a scheduled communication cycle.
When these terms are revised, the updated version is published here with a new effective date. We aim to notify active account holders through their registered contact method ahead of material changes. The live version is always what governs your account.
These are the questions we hear most often about account terms, policy scope and user rights on 188coins.
Yes. All deposit and withdrawal activity processed through Maya or PESONet on your 188coins account is subject to these terms on our side. Each payment provider also applies their own conditions independently, so review those separately if a transaction is disputed at the provider level.
We publish the revised terms here with the effective date noted at the top of the page. We aim to notify active account holders ahead of material changes. Continuing to use your account after the effective date means you accept the updated version.
Your transaction history is available directly from your account dashboard after login — no formal request is needed for your own records. If you need a summary in a specific format for an external reason, submit the request through the support channel with your account reference.
Contact support and reference your account. We verify account ownership before updating any registered detail — name, contact number or linked e-wallet. Changes to payment-linked details like a Maya account number may require an additional verification step shown in the process.
Access depends on local law and is available only where local law and eligible regional rules permit. We do not make claims about specific jurisdictions or coverage areas. Check the eligibility conditions shown during account registration for the region relevant to you.
Contact support immediately through live chat or email. Do not wait. We can flag the account for review and log the report. Your account dashboard will show recent login activity so you can identify the session in question before reaching support.